Study on customer behaviour and service quality dimensions in banking sector : a SERVQUAL approach in Indian context

By: Publication details: 2013 Indian Council of Social Science Research New DelhiDescription: 177pSubject(s): DDC classification:
  • RS 0714
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Research Reports NASSDOC Library MJR RS 0714 (Browse shelf(Opens below)) Not for loan 48701

includes appendices and bibliography

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