TY  - BOOK
AU  - Thomas, Diana M.
AU  - Eisenbach, Elizabeth R.
AU  - Hinckley, Ann T
TI  - Effective reference librarian
U1  - 023.2 THO-; 
PY  - 1981///
CY  - New York
PB  - Academic Press
KW  - Library science
KW  - Librarians - Professional ethics
KW  - Reference librarians
KW  - Reference services (Libraries)
ER  -