Gopalakrishnan, R. creator Jayakumar, Tulsi author. text New Delhi Rupa Publications India Pvt. Ltd. 2020 monographic xi, 147 p. This book, How TCS Built an Industry for India, is the first volume in the Shapers of Business Institutions series that probes the mindsets, behaviour and actions of 'Shapers of Institutions'. This book just as the others in the series, is neither academic nor an anecdotal 'new mantra' book. Management ,we believe, is a performance art and not quite a science, and practitioners rarely write about their experiences. Only talented academics and top class consultants dominate management writing. This series then positioned at the intersection of practice and theory is based on the powerful idea of Experience before Theory. R. Gopalakrishnan, Tulsi Jayakumar. Includes index. Computer service industry India Management Success in business India 338.761 GOP-H 9789353338541