TY  - BOOK
AU  - Meier, Andreas
TI  - eDemocracy and eGovernment: stages of a democratic knowledge society 
SN  - 9783642244933
U1  - 351.02854678 
PY  - 2012///
CY  - New York
PB  - Springer, 
KW  - Internet in public administration
KW  - Management information systems
KW  - Public administration
KW  - Service industries
KW  - Democracy
KW  - Information technology
N1  - Includes bibliographical references and index
N2  - This textbook reviews and systematically presents the use of the Internet in public administration and politics. Further, it employs a process-oriented layer model to define the opportunities for exchange and participation for all stakeholder groups, covering the following topics: eAssistance, eProcurement, eService, eContracting, eSettlement, eCollaboration, eDemocracy, and eCommunity. In turn, real-world case studies demonstrate the practical applications in industry, administration and research.

The second edition of this book has been completely revised and extended, and includes several new case studies. It offers a valuable asset for students in Business, Economics and Political Sciences courses, as well as practitioners interested in emerging opportunities for digital exchange and participation in the knowledge society
ER  -