TY  - BOOK
AU  - Lewis, Ralph G.
AU  - Smith, Douglas H.
TI  - Total quality in higher education
SN  - 81-8274-145-9
U1  - 378 LEW-T 
PY  - 2006///
CY  - New Delhi
PB  - Pentagon Press
KW  - Education, Higher
KW  - Total quality management
KW  - Quality assurance
N1  - includes index
ER  -