Customer service in academic libraries: tales from the front line edited by:Mossop, Stephen - Amsterdam Chandos Publishing 2016 - xxii, 129p - Chandos information professional series . ISBN: 9781843347583 Subjects--Topical Terms: ACADEMIC LIBRARIES - CUSTOMER SERVICESCUSTOMER SERVICESCUSTOMER SERVICES///ACADEMIC LIBRARIES - CUSTOMER SERVICES Dewey Class. No.: 027.7 CUS;