TY  - BOOK
AU  - Pulido, Margarita Perez
AU  - Rikowski, Ruth
TI  - Ethics management in libraries and other information services
SN  - 9780081018941
U1  - 025.5 PUL-E 
PY  - 2018///
CY  - Cambridge
PB  - Chandos Publishing
KW  - Library management
KW  - Ethics management
KW  - EFQM Model
KW  - User services
KW  - management
N1  - Includes references & index
ER  -