01584nam a2200169Ia 4500020001800000082001800018245004800036260004700084300001300131440006000144520106300204650003201267650002901299650003701328700002601365700002301391  a9781107483903  a331.256bRES- 0aResearch and Theory on Workplace Aggression  aNew YorkbCambridge University Pressc2017  axv, 393p  acurrent  perspectives in social and behavioral sciences  aWorkplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers  aWork Environment vResearch  aAggressivenessvResearch  aPsychology, industrialvResearch  aHershcovis,  M. Sandy  aBowling, Nathan A.