01635nam a2200193Ia 4500 9256 9256 9781107483903 331.256 RES- Research and Theory on Workplace Aggression New York Cambridge University Press 2017 xv, 393p current perspectives in social and behavioral sciences Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers Work Environment Research Aggressiveness Research Psychology, industrial Research Hershcovis, M. Sandy Bowling, Nathan A. BK ddc 0 0 0 0 NASSDOC NASSDOC 2018-03-23 OP 2018-02-28 0 331.256 RES- 49778 2019-04-18 00:00:00 2019-04-18 BK