000 01724 a2200193 4500
999 _c25918
_d25918
020 _a9780367278984
082 _a302.231
_bMOT-
100 _aMotion, Judy
100 _aHeath, Robert L.
100 _aLeitch, Shirley
245 _aSocial media and public relations
_b: fake friends and powerful publics
260 _bRoutledge
_c2016
_aLondon
300 _ax,224p
440 _aRoutledge new directions in public relations and communication research
504 _aInclude Index
520 _aSocial media is having a profound, but not yet fully understood the impact on public relations. In the 24/7 world of perpetually connected publics, will public relations function as a dark art that spins (or tweets) self-interested variations of the truth for credulous audiences? Or does the full glare of the internet and the increasing expectations of powerful publics motivate it to more honestly engage to serve the public interest? The purpose of this book is to examine the role of PR by exploring the myriad ways that social media is reshaping its conceptualization, strategies, and tactics. In particular, it explores the dichotomies of fake and authentic, powerless and powerful, meaningless and meaningful. It exposes transgressions committed by the practitioners-the paucity of digital literacy, the lack of understanding of the norms of social media, naivety about corporate identity risks, and the overarching emphasis on spin over authentic engagement. But it also shows the power that closely networked social media users have to insert information and opinion into discussions and force "false PR friends" to be less so.
650 _aSocial interaction
_vPublic relations
_vSocial media
942 _2ddc
_cBK